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Genuine Concern For Your Customers Makes You A Winner With Mobile Marketing

It can be difficult to become proficient at mobile marketing; however, the time and energy you invest pays off well in the long run. Effective mobile marketing campaigns have been proven to spark a tremendous increase in business and profits. If you are just at the start of your mobile marketing efforts for your small business, you have come to the right place for information. Read on for some valuable tips that will surely help you succeed.

Genuine Concern For Your Customers Makes You A Winner With Mobile Marketing
File photo used for illustrative purposes only

Provide your customers and potential customers with compelling and appropriate options!

Create two websites. You should have one for your strictly online customers along with a sister site for mobile users. In this way, you will be able to present all of your information in the most optimal manner for all users.

Think about the reasons your potential customers have for using mobile phones. There are those who use them strictly for personal communication. Others use them for business. Still others enjoy the entertainment aspects. Of course, many people combine all of these functions. For these reasons, it is important to create a mobile marketing campaign that will appeal to every sort of potential customer.

It is important that you do this research right at the start before you ever begin sending out mobile notices. You will want to set up a opt-in function on your website so that your potential customers can let you know that they truly want to hear from you. Having researched the reasons your particular customers use mobile phones, you will be in a good position to custom design campaigns that will offer them true value.

Offer an option of text messages, videos and/or both. Video messages are popular for people whose phones have this capability, and most do. Sending amusing, interesting and pertinent videos to your customers and potential customers may be very successful; however, it is a good idea to offer this as an option. There are still people who simply use their phones for communication rather than entertainment. They may be annoyed by receiving videos they cannot access. This could cause them to opt out of your messages, which would cause you to lose business.

Make it easy for your users to join you and to leave you!

It goes without saying you should have an opt-in option on your website that will let your users choose to receive mobile messages from you. You surely do not want to set up a bad reputation for yourself by spamming people with unwanted information.

Just as important is the opt-out option. Make it easy for your users to change their minds about receiving messages from you by including an opt out button on every message. If you provide pertinent, compelling information and offers and do not overdo it, you will be unlikely to have users opt out. The real point of this option is empowerment. Your users will be far more likely to want to engage you if they know they have the freedom to leave at any time.

There are lots of bells and whistles that can go with mobile marketing; however, the bottom line is when you know your audience well and provide excellent opportunities and genuine concern for their choices, you are very likely to have a highly successful mobile marketing campaign.

Ugo Obi
Ugo Obi
Ugo Obi is a Freelance Writer, Content Creator, PR and Social Media Enthusiast.


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